Setup
Learn how to configure and administer chapter meal plan
To configure Greek Connect's meal plan feature for your chapter, you need to setup meals, plans, and a menu.
Meals
Chapters need to configure one meal per recurring mealtime (such as Monday Lunch or Wednesday Dinner). To add a meal, go to Meal Plans and then click . Then, click on the Meals header. Then, select the day and meal for which this meal occurs. Lastly, you need to add the pickup times for the meal.
Pickup Times
Pickup times for a meal are used to specify when orders should be available for pickup, and once the cutoff time has passed members are no longer able to place an order.
Most chapters use either 1 or 2 pickup times (beginning and end of the meal), but it can be used in whatever manner best fits your chapter's needs.
Plans
Chapters should add a plan for each combination of meals that members can purchase (full meal plan, lunch only, etc). To add a new plan, go to Meal Plans and then click . Then, click on the Plans header.
Fields
- Name (required): The name of the plan.
- Meals (required): The list of meals that members who are on the plan have access to ordering.
- Members (required): The list of members who are on the meal plan. Note that each member can only be on one meal plan.
Menus
Chapters add a menu for each week that meal plan is in use. To add a new menu, go to Meal Plans and then click . Then, click to add your menu.
Fields
- Week (required): The week in which the meal plan is going to be used
- Menu (required): The image or pdf of the menu to be displayed to members.
- Feedback URL: A URL that can be used to provide feedback about the food. Note that this field is optional.
- Meals (required): The list of meals that the menu is available for. This field is useful for when the meal plan is not offering all meals during a given week (such as when there is an extended weekend or school break).
Orders
Submitting Orders
For a member to submit an order, they must first be on a meal plan and a menu must be set for the week. Then, the member can click on the Your Orders section of the Meal Plan page.
Fields
- Meal: The meal that the order will be placed for.
- Pickup: The pickup time of the order.
- Special Requests: Any special requests for the order.
- Dietary Restrictions: Any dietary restrictions for the meal.
- Recurring (weekly): If checked, the order will automatically be placed for future weeks. Note that recurring orders can only be removed by admins.
Once created, the order is shown on the Orders page.
Viewing Orders
Orders for a given week are shown on the Orders page, which is accessible to chapter officers by going to Meal Plan and then clicking . From there, officers can view the orders for the week segmented by day and meal. They can delete an order by clicking . Note that deleting a recurring order will delete it for all future weeks as well.
Dietary Restrictions
Members can add dietary restrictions on the Meal Plan page, or while requesting a specific order. Any dietary restrictions set on the Meal Plan page will apply by default to any future orders.
Chef
Your chapter can setup a new member account (with status of Guest & appropriate role permissions) for your chef(s), or give them access to a member's account.
Troubleshooting
- Unable to remove recurring order: Only chapter officers can remove recurring orders, and must be done from the Orders page (by clicking ).
- Order wasn't fulfilled: Ensure that the order was listed on the Orders page. If so, confirm that the chef did see the order.
- Unable to request order for a meal: Ensure that the member is a part of a meal plan that includes the meal, ensure that the meal is listed for that week's menu, ensure that they haven't already requested an order for the meal, and that it is not past the cutoff time has not past.